During incMTY, an entrepreneurship festival held in Monterrey, Nuevo León, from November 11 to 17, 2023, Angela Gómez Aiza, president of SAP México and advisor to the Digital Transformation Hub of the Tecnológico de Monterrey Business School, participated with a presentation titled The AI revolution in companies, where he explored how entrepreneurs and SMEs can use this technology to their advantage.
In a brief analysis of the challenges that organizations currently face, he highlighted three major challenges for companies: being agile and intelligent, building resilient supply chains and managing their sustainability.
Given the boom in AI applications, he considered that its use should be focused on finding solutions to the problems we have as people, organizations and society. To do so, he advised choosing relevant scenarios that have massive impact, such as the lives of collaborators, processes, delivery times, among others; making AI reliable, that is, trainable with reliable data from the organizations that implement it and finally making AI responsible, working with ethics and cybersecurity.
Before the audience, he highlighted collaboration as a key piece in the implementation of AI solutions: “The technology companies that develop AI take the engines generated by other companies to impact our clients. This speaks of collaboration scenarios. Business applications from Microsoft or Google are applied to our solutions and we improve the value offer. Today, barriers between technology companies are being broken to ensure that we take business processes to the next level,” he indicated.
Other areas that he considered relevant to increase the use of AI in Mexico were the willingness of companies to move towards a more agile culture and ensure education, aspects that can be exponentiated through the use of the cloud that today facilitates access to a large number of resources: "not only do we need more engineers to help develop AI, we also require financiers and different professions who can identify where applications can be made that improve companies and their own performance as professionals."
Within the framework of the largest entrepreneurship festival in Latin America, he highlighted that Mexico is the fifth country in LATAM with the adoption of AI topics, after Brazil, Chile, Argentina and Uruguay. She said that today 3 out of 10 women study something in the STEM spectrum (science, technology, engineering and mathematics), but unfortunately only 15% continue to dedicate themselves to it after graduating: “It is a crusade to attract women to STEM and that “Companies have flexibility to allow them to balance their different areas, including family and motherhood.”
He concluded by reflecting on the fear that AI raises in some people due to the concern of being replaced at work: “Human beings have a capacity to adapt to particular change, it is normal, but those of us who understand the potential can know which professions will evolve. It is a fact that they will move towards the issue of life balance, improving people's lives with technology. AI is not something distant, it is not a "new technology", it is something that is already happening in companies today,” he highlighted.